Privacy Policy & Returns

Effective Date: January 2025

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Privacy Policy

At Marine Container Sales Inc., we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information both on our website and when you make in-person payments at our office/facility.

1. Information We Collect

• Website: When you visit our website, we may collect your name, phone number, email address, and any other details you submit through forms.

• In-Person Payments: For credit or debit card payments made at our facility, we require a valid driver’s license or government-issued ID for identity verification.

2. Use of Information

• Website: We may use your phone number and email address to process transactions, provide customer support, send updates regarding our products or services, and reach out for follow-up communications. By submitting this information, you consent to receive communication from us related to your inquiry or transaction.

• In-Person Payments: The information from your driver’s license or ID is used only for identity verification, fraud prevention, and chargeback protection. It is securely stored and not shared with third parties.

3. Security

We employ security measures to protect your personal information, both online and offline. Your data is stored securely, and access is limited to authorized personnel only.

4. Chargebacks and Disputes

In the event of a chargeback or dispute with your bank, we may use the information provided from your driver’s license or ID to resolve the issue and confirm the validity of the transaction.

5. Data Retention

Your personal information will be retained only for as long as necessary to fulfill the purposes stated in this policy, including resolving any disputes or complying with legal obligations.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at mcs.directsales@gmail.com

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the "Effective Date" will be updated.

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Return Policy

Thank you for choosing Marine Container Sales Inc. for your shipping container needs. We take pride in providing high-quality products and services. Please review our return policy below:

1. Inspection Upon Pickup
   All equipment must be thoroughly inspected by the buyer or the delivering carrier at the time of pickup. Any damages or discrepancies must be reported immediately to the delivery carrier or our customer service team. Once the equipment leaves our facility, it is considered accepted, and no further claims for damages or shortages will be accepted.

2. No Returns Allowed
   Due to the nature of our products, all sales are final. Once the shipping container has left our facility, we cannot accept any returns or issue refunds.

3. Condition of Equipment
   Our containers are inspected and tested prior to shipment. Any issues found after the equipment has been delivered or picked up are the responsibility of the buyer or the delivery carrier.

4. Damages During Transit
   If the shipping container is damaged during transport, the buyer must notify the delivering carrier and file a claim with them immediately.

5. Exchanges
   Exchanges are not allowed once the equipment has left our facility. However, should you experience issues with your purchase that are related to manufacturing defects (not transit damage), please contact us within 7 days of delivery, and we will assess the situation on a case-by-case basis.

By completing your purchase, you agree to these terms and understand that all equipment is accepted as-is upon departure from our facility.

If you have any questions or concerns about our return policy, please do not hesitate to reach out to our customer support team at mcs.directsales.com or 973-699-2303.